A great pickup starts when you receive the ride request. Once you accept the ride, the app will suggest the best and easiest route to pick up the passenger.Riders are notified by their app when you reach at the pickup location. If you cannot locate each other immediately after you arrive, use your app to call or send a text SMS to let the rider know you're at the pickup location.
Traffic can make it dangerous for riders to cross the street to meet you. If you're... Read More
We are committed to the safety of everyone using the Trotte platform. If you have been involved in an accident, please follow these steps:1. Check that all parties involved are safe. 2. Notify police and paramedics if necessary.3. Contact us at email@example.com. End the trip2. Tap your main menu, 3. Tap "History" and select the trip,4. Tap "Help" and select "Trip Issues and Fare Adjustments " then "I was in an accident"
Next, please let us... Read More