Trotte is a technology platform. Trotte smartphone app connects riders with the driver-partners.
In cities where Trotte operates, use your rider app to request a ride. When a nearby driver-partner accepts your request, your app displays an estimated time of arrival for the driver-partner heading to your pickup location. Your app notifies you when the driver-partner has arrived. Your app also provides info about the driver-partner with whom you will ride, including... Read More
Using your Trotte rider account, you may request more than one vehicle at a time.
Here is how;
1. Request the first ride
2. Once the driver accepts the ride and heading to your pick up location. Tap the back icon on the top left of your screen.
3. Request another vehicle for families and friendsIn many cities, Trotte offers larger vehicle options like Trotte and Trotte LUX. These vehicle options accommodate 6 or more riders. If you're requesting... Read More
Whether it’s later on, on any given day, or a future date - You can schedule a pick up from the location you desire. Utilize this feature to keep up with meetings, appointments, airport rides, etc to ensure that you don’t miss important events.
How Scheduled Ride WorksThe Scheduled Rides feature allows you to request a driver to come to pick you up on preferred time. When the scheduled time reaches, the app will send out a ride request on your behalf. You'll get... Read More
Once you request your ride, you've accepted the fare shown in the app. If estimate pricing is available in your city, you'll see the price for a trip when you tap a vehicle option. Estimated prices account for:- Base Fare- The rate for time and distance to your destination- Applicable fees, surchargesThe trip fare you're charged may change if:- You make extra stops - You change your destination- The driver waits several minutes at your pickup location... Read More
When you request a ride, the app uses GPS to suggest the best route to use on your drop location. If you need a to change your drop location:1. Tap on the location label of the map written"Change" 2. Enter a new address or building 3. Choose from one of the locations suggested by the app You can also change your pickup location after you request a ride. To do this:1. Tap "Change" on the location label of the map2. Type a new address or drag your pin to... Read More
Additional charges may apply to your trip, including surge charges, or other fees. These charges are automatically added to your trip fare. In most cities, surge charges reflect an estimate. This is due to fluctuations in the amount actually paid. You may also pay an additional charge to your driver for other costs or inconveniences, such as a parking fee to enter a venue or a long return trip after arrival at your final destination.